Policies

SUGGESTIONS & POLICIES

  • We understand sometimes appointment adjustments are necessary. We respectfully request that you reschedule or cancel your reserved services with at least 24-hour notice. If less than 24-hour notice is provided, prepayment of your next service will be required.
  • We ask that you not bring your children to spa appointments.
  • We highly recommend you schedule your next service prior to leaving to ensure availability.
  • Gift certificates are available. The value of the gift certificate may be redeemed for products or services and is non-transferable.
  • Prices are subject to change.
  • We accept Visa, MasterCard, Discover and American Express.

ARRIVAL

Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being on time so that we may complete your service as scheduled.

SERVICE SCHEDULING

At trü salon, we work as a team. You are welcome to schedule your appointment with any of our talented service providers. No questions asked!