Based on 156 reviews
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01:17 05 May 23
Beautiful people all the way around.Kind and generous with service that is always great. Great atmosphere in a spot next to the canal and food. It's 35 bucks for a cut but it's still cheaper than my shrink and I always feel better.
18:38 15 Feb 23
The salon is very clean. The staff are very friendly and go out of their way to make you feel beautiful. I love the way Chelsea does my hair.
21:33 12 Jan 23
Very highly recommended Andrea! She cut my hair and did highlights my first couple times going here and did an amazing job. The most satisfied i’ve been with a hairdresser!!
15:35 27 Dec 22
I went to this salon in 2018 to have my balayage touched up. I’d been having balayage done for a while but had gone to a different salon for it. Decided to give tru salon a try. The stylist applied the lift upon washing it out she discovered that my hair hadn’t taken the lift. It looked like nothing had been done to my hair. She claimed that this was normal and I’d have to come back for another try. The salon then made me pay full price. I didn’t say anything at the time bc the reality of it all hadn’t sank in. However I am not sure why I was supposed to pay full price for something that is arguably the stylists fault. I have never had this happen at any other salon so to me it doesn’t seem normal. I never went back.
21:25 07 Dec 22
Always amazing! Since going there my hair has gotten 1000000% healthier and grown while constantly getting highlights. They have made my hair healthy again and recommended amazing products!
22:55 04 Nov 22
Tru salon is the best in the city ... all the latest styles and trends, they do not disappoint. So fresh!
09:53 30 Jul 22
Had my first visit to a salon here in Pittsford. Up until now I had used various barber shops here & in Webster. I was very impressed with my experience with Alex. She was friendly, paid attention to my requests, answered my questions and overall did an excellent job.
20:11 13 Oct 21
My first experience at tru was a haircut and styling by Chelsey. It was wonderful! I enjoyed every minute even though she used a process that was new to me. The results are a new hairstyle that I love! The only thing that will impede future visits is the handicapped access. It will be very difficult for me to navigate in slippery weather.
17:41 28 May 21
I had super amazing time with my stylist Chelsey.. it’s was my first time and I enjoy so much my experiences .every one seems very friendly and professional..I absolutely love my hair . Chelsey was super Bubbly ,fun , talented and sweetheart and she loves her career as hair artist .. I highly recommend her to anyone, you wont’t be disappointed . you will love your hair as well. I am definitely coming back .
19:04 28 Mar 21
Always a great experience/service at salon, just wish the price did not fluctuate so much between stylists. Seems like each one I get charges as much, if not more, than the last (and I don't always get told). Especially when I ask for the same exact thing each time I go. (January I think it was $53 with tip. This month it was $61.)
02:14 31 Jul 18
Excellent experience - I went with my sister and her other bridesmaids to get our hair and makeup done for her wedding. They did an *amazing* job. They weren't cheap, but you truly got what you paid for. Top-notch service, friendly people, *excellent* work. Alex did my hair, and did an efficient, stunning job (she did just as well following photographs and letting her customer say "surprise me"). Other members of our party also had their makeup done, and they looked amazing. I cannot recommend this place highly enough.